Privacy Policy
Welcome to Vidhyatan Masale. We value the trust you place in us when sharing your personal details. This Privacy Policy outlines our procedures regarding the collection, handling, processing, and protection of your data when you visit or make a purchase from our official store at vidhyatanmasale.com.
1. Information We Collect
When you browse our website or complete an order for our stone-ground spices, we may collect:
- Contact Information: Full name, phone number, and email address.
- Shipping Details: Complete physical postal address, landmark, and pin code.
- Order Details: Selected spice blends, quantities, weights, and purchase invoices.
- Technical Data: Browser specifications, IP address, and cookie identifiers for session management.
2. How We Use Your Information
Your information helps us deliver a seamless customer experience:
- Dispatching, routing, and tracking your physical spice packages safely to your doorstep.
- Providing order confirmation updates via SMS, Call, or WhatsApp notifications.
- Addressing customer inquiries, replacements, or feedback efficiently.
- Fulfilling Indian statutory taxation and FSSAI audit obligations.
3. Data Protection & Third-Party Sharing
We do not sell, trade, or rent your private data to marketing agencies or unauthorized third parties. Data is strictly shared with trusted logistics partners (such as courier services) and authorized payment gateways solely to fulfill your order.
4. Cookies & Session Tracking
We use technical cookies to remember products added to your cart while browsing. You can choose to disable cookies through your browser settings, though it may disable basic cart functionalities.
5. Questions & Support
If you have inquiries regarding this policy or wish to review your details on file, please reach out to us: